SupportTechnical FAQ

My music becomes quiet when someone turns on their mic (Windows 10)

By default, Windows 10 decreases the volume of all other programs when it detects that you are in a VoIP call. Unfortunately, this detection is not very accurate. It will kick in if someone in the same room as you in Spot turns on their microphone — even if they’re in a different spatial audio zone.

This curious Windows “feature” was removed in Windows 11, so you only need to keep reading if you are using Windows 10.

To fix this issue:

  1. Search for Control Panel from the Start Menu.
  2. Open the Sound settings.
  3. Switch to the Communications tab.
  4. Select the “Do nothing” option:
(Source: Alphr)

(Source: Alphr)

For more information, see this article.