How can we help?
Guides and answers for everything Spot — from setting up your virtual office to hosting events.
Setting Up Spot
Messaging In Spot
Member/Guest Management
Having Fun in Spot
Using Spot Daily
Technical FAQ
- Recommended Browser - Chrome
- Permissions required for screen sharing
- Microphone & Camera Permissions in Chrome
- Bad audio connection
- “Spot might be running a little slow” warning message
- My music becomes quiet when someone turns on their mic (Windows 10)
- I can’t see the environment outside my office
- VPN FAQ
- Spot WebRTC Port Numbers
- File upload limitations
- API Documentation
- Submitting an Issue
- Resetting the desktop app
Designing your office
- Selecting a Template for your Office
- Should I have private offices or a communal workspace?
- Grouping/Instancing = Better Performance
- Embedding images
- Selecting and applying brand colors
- Renaming Rooms
- How To Change Your Environment
- How To Change Wall Size
- Custom 3D Assets
- Add a new space
- Artificial Intelligence (AI)